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Privacy policy

Last Updated Date: October 25, 2025

Welcome to KAT LECHATTOM

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.katlechattom.com

 

 

1. Information We Collect

We collect certain information from you to process orders, provide customer support, and improve your shopping experience.

a- Personal Information

When you make a purchase or attempt to make a purchase, we collect:

  • Your name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment information (processed securely through Shopify or third-party payment gateways)

b- Device Information

When you visit our site, we automatically collect:

  • Your IP address
  • Browser type and version
  • Device information
  • Cookies and browsing behavior

 

c- Optional Data

If you subscribe to our newsletter or create an account, we may collect:

  • Account login credentials
  • Marketing preferences

 

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding orders, updates, and support
  • Manage your account and preferences
  • Improve our products, website, and customer experience
  • Comply with legal obligations and prevent fraud

We never sell or rent your personal data.

 

 

3. How We Share Information

We may share information with trusted third parties to operate our business:

  • Shopify, which powers our online store
  • Payment processors to handle secure transactions
  • Shipping and logistics partners to deliver your orders
  • Analytics and marketing tools (like Google Analytics or Meta Ads) for performance and advertising insights

All third-party services are required to protect your data and use it only for the services we authorize.

 

 

4. Data Storage and Security

Your data is stored on secure servers through Shopify and its service providers.

Shopify complies with industry security standards (PCI DSS) and uses encryption (HTTPS/SSL) to protect all transactions.

We take reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorized access.

 

 

5. International Transfers

Because Shopify is a global platform, your information may be transferred to servers outside Lebanon (for example, in Canada or the United States).

These transfers occur under strict security and privacy safeguards.

 

 

6. Your Rights

Under applicable privacy laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (unless required for legal or transactional purposes)
  • Withdraw consent to receive marketing emails

To exercise your rights, contact us at support@katlechattom.com

 

 

7. Cookies

We use cookies to:

  • Keep your cart active
  • Remember your preferences
  • Analyze website traffic and performance

You can manage cookies through your browser settings, but disabling them may affect site functionality.

 

 

8. Marketing Communications

With your permission, we may send you promotional emails about new products, offers, or updates.

You can unsubscribe at any time by clicking “Unsubscribe” in any email or contacting us directly.

 

 

9. Data Retention

We retain your order and account information for as long as necessary to fulfill our obligations — typically for accounting, tax, and service improvement purposes.

 

 

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it immediately.

 

 

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The latest version will always be available at www.katlechattom.com/policies/privacy-policy

 

 

12. Contact Us

If you have questions or requests about your personal information, please contact us:

KAT LECHATTOM

 

 

 

About us

Rooted in personal heritage and shaped by contemporary style, KAT LECHATTOM is a luxury-affordable eyewear brand that embodies individuality, confidence, and timeless design. The name itself carries meaning on multiple levels — “Kat” originates from Kattoua, the founders’ family name, while also echoing the grace and independence of a cat. “Le Chat”, French for the cat, infuses a touch of European sophistication. And “Tom” is a heartfelt tribute to Tommy, the founders' late cat and an early source of inspiration behind the brand. Every piece of KAT LECHATTOM tells a story — one of craftsmanship, emotion, and effortless style.

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